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As every print job is unique and customised, we require 100% payment prior to processing your job to print. We do not provide monthly accounts but are happy to take credit cards (VISA or Mastercard).
Although upfront payment is taken, you can be assured that your interest and rights will not be jeopardised if the finished products did not turn out to meet your satisfaction. As we normally conduct a quality inspection before dispatch, if there's any manufacturing defects being identified, we will do a reproduction of the order and then dispatch to you. If a manufacturing defect is identified after goods have been delivered to you, please notify us within 48 hours and we will work out a reasonable and satisfactory resolution with you, whether to refund, discount, or do a replacement of the order.
In refund or replacement situations, all printed goods must be returned back to 101 Print for records.
101 Print accepts two forms of payment, direct bank deposit and credit card payment.
If you choose bank deposit payment method then you will need to remit payment for your order before the commencement of your print job(s). Our bank account details are as follows:
BANK: COMMONWEALTH BANK OF AUSTRALIA
ACCOUNT NAME: JERELLE INTERNATIONAL GROUP PTY LTD
BSB NUMBER: 064-000
ACCOUNT NUMBER: 1293-0312
For credit card payments, please click on the payment link via our invoices from Xero emailed to you.
Security is our greatest concern when it comes to processing Credit Cards, 101 Print uses Australia’s leading payment gateway to process credit card payments efficiently and securely.
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